NetSupport, respects your privacy and is
committed to protect the personal information that you share with
us. Generally, you can browse through our website without giving us
any information about yourself. When we do need your personal
information to provide services that you request or when you choose
to provide us with your personal information, this policy describes
how we collect and use your personal information.
Personal information means any information that may be used to
identify an individual, including, but not limited to, a first and
last name, email address, telephone number a home, postal or other
physical address, birth date, gender, occupation, a valid credit
card number to process payment for products and/or services and such
other information when needed to provide a service that you
requested. As you navigate through this site, certain anonymous
information can be passively collected (that is, gathered without
your actively providing the information) using various technologies,
such as cookies, Internet tags or navigational data collection (log
files, server logs). Your internet browser automatically transmits
to this site some of this anonymous information, such as the URL of
the web site you just came from and the Internet Protocol (IP)
address and the browser version your computer is currently using.
This site may also collect anonymous information from your computer
through cookies and internet tags or web beacons. You may set your
altogether, but certain features of this site might not work without
cookies. NetSupport collects personal information when you elect to
use our software on a free trial basis or purchase a subscription.
NetSupport only uses such information if it has been collected in
accordance with acceptable privacy practices consistent with this
Policy and applicable laws.
How We Use
NetSupport uses personally identifiable information for several general purposes: to fulfil your requests for certain products and services, to keep you up to date on the latest product announcements, special offers or other information we think you'd like to hear about. You may opt out of receiving these communications and at all times NetSupport will not provide access to this information to any 3rd party.
addition, we may share non-identifiable aggregate information about
our users (for example, the % of male and female visitors to our
site) with advertisers, business partners, and other third parties
in an effort to customize or enhance the content and advertising on
our website for our users.
Information Sharing and Disclosure
Our web site provides you the opportunity to opt-in to receive communications from us when you elect to use our software on a free-trial basis, or purchase a Subscription. Further, when you receive the requested communication, you are given the opportunity to unsubscribe from receiving any future communication or to change your information.
NetSupport will not transfer your personal information to third parties, except we may transfer your personal information if required to do so by law or in the good faith belief that such action is necessary to: a. conform to the edicts of law or comply with legal process served on NetSupport or the site; b. protect and defend the rights or property of NetSupport, or c. act in urgent circumstances to protect the personal safety of NetSupport' employees, users of NetSupport' products or service, or members of the public. If you choose to provide us with your personal information, we may transfer that information within NetSupport or to NetSupport' third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
In addition, NetSupport may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of NetSupport to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners (unless you have opted out of these types of communications).
Your Access to
You can always ask to review any personal information that we have collected from you, have us update, correct or delete this information and/or instruct us not to use this information and/or instruct us not to use this information in the future. If you wish to exercise this right, simply contact us.
Your personal information is protected for your privacy and security. NetSupport safeguards the security and confidentiality of the data you send us with physical, technical, and managerial procedures. Please be aware that, despite out best efforts, no security measures are perfect or impenetrable. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Changes to this
NetSupport will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.