Increasingly interaction with customers utilises the flexibility and cost effectiveness of the Internet. Tools that typically provide support functionality need to evolve to provide a single solution for full customer collaboration. NetSupport 24-7 was launched in 2005 and since then has continued to extend the level of functionality, performance and flexibility needed as a frontline representative of your organisation. Core features, including initiating chat sessions, delivering pre-canned messages and pushing web links remain at the heart of NetSupport 24-7 and its interactive tools have grown significantly. For Helpdesks you can Remote Control a customers PC on demand, generate an inventory report, transfer files, or interrogate their system. For Sales teams you can transmit your screen to the customer showing in realtime your desktop, a selected monitor or just a selected application. Perfect for Pre-Sales demos or subsequent customer training. The Latest update NetSupport 24-7 has added a number of new tools to further extend the use of our solution, while at the same time retaining our existing subscription plan costs. New features include : - Support for Windows Vista customers. - Support for MAC OS customers. - Full Bi-Directional Audio support (VOIP) is now included during Remote sessions. - Enhanced End User Chat interface and 24-7 client delivery system. - Updated Operator Console with integrated features. - Configure Chat links for specific Groups / Departments. - Additional Operator Languages : English, German, French, Spanish and Italian. - New : Purchase in £, Euro and US$ based on location. - Special March Operator price plan promotions. Sign up today for a free 14 day trial and see the latest version of 24-7 for yourself. If you have evaluated NetSupport 24-7 previously, then Click Here to re-activate your account for a new 14 day trial. Language support : Operator Interface : English, German, French, Spanish, Italian Customer Interface : English, German, Spanish, Italian, Swedish, Finnish, Norwegian, Danish, Icelandic, Polish, Hebrew, Catalan, Turkish, Russian, Dutch, Hungarian, Romanian, French, Japanese, Brazilian Portuguese, Czech, Portuguese, Estonian, Slovak, Thai, Arabic, Africaans, Indonesian, Kazakh, Welsh, Slovenian and Chinese.